Support

Get in touch

Email kaixuan16888@gmail.com, or open an issue at github.com/kax168/contractclear/issues. Bug reports, mistranslations, and requests for new languages are all welcome. Please do not paste contract text into a public issue.

Common questions

How do I restore Pro after reinstalling or changing computer?

Open the extension's settings page and enter the email address you used at checkout, then press Restore Pro. One subscription works on up to 3 devices.

The analysis says my document is too long. What now?

Split the contract into parts and run each part separately. Very long documents produce more output than one response can hold — this is a hard limit, so retrying the whole thing will not help.

Capture says it needs permission. Why?

Chrome only lets an extension see a page you have explicitly invoked it on. Click the ContractClear toolbar icon on that tab and try again, or grant standing access when the extension offers it. You can revoke that access at any time from chrome://extensions.

Can it read a PDF stored on my computer?

Yes — use Upload PDF rather than page capture. Chrome protects local file pages from being captured, but uploading the file works normally.

Is my contract used to train an AI model?

No. Contract content is processed under paid-tier terms that prohibit using submitted data for model training. It is not stored on our servers or written to our logs. See the [privacy policy](/privacy/) for what the model provider may retain for abuse monitoring.

The explanation looks wrong.

It can be. This is an automated tool, and it does make mistakes — especially on unusual clauses and poorly scanned documents. Treat it as a starting point for questions, not as an answer. Please report bad output so it can be improved.

Which languages are supported?

Spanish, Simplified Chinese, Traditional Chinese, plain English, Japanese, Korean, Vietnamese, Thai, Indonesian, Filipino, and Portuguese. Ask if you need another one.

Billing

Manage or cancel your subscription from the extension's settings page — Manage subscription opens the Paddle customer portal, where you can change your card, download invoices, or cancel. Refund policy is on the [pricing page](/pricing/).